Monday, April 6, 2009

Skoda India - Shame on you

I was and am still a fan of Skoda cars, but I have never owned one - I always wanted to have a Skoda Octavia RS, but after reading the way they treat their customers during the after sales service, I think it might be better if I spendt my money on any other car than Skoda.

Just read this threds here and here if you plan to buy a Skoda - if any of your friends or relatives plan to buy a skoda, make them read the threads. 

Please pass the word, and please digg the thread here

19 comments:

Love said...

hey bro,
this is just perfect timing! i was all set to invest in the Skoda Fabia... but after reading the thread i got second thoughts... i guess i will stick to something less glamorous :)

--xh-- said...
This comment has been removed by the author.
--xh-- said...

@LJ: Skoda Fabia? Bro, allow me the pleasure to talk you out of it - there are lot more reasons why Fabia is best left alone. Take a look at the sales chart, and you can see that the car is a flop. There are lot more options available, so let us invest the money wisely and get a machine which is pleasure to drive and will give you peace of mind to keep.

иidhi S said...

ohh.my gawd.... thanks for the tip ..i was actually fighting my head over, between swift n fabia.

thanku thanku thanku thanku thanku...

This actually is such a shitty bussines...i still give most points to Tata Motors for their pre n post sales services.

--xh-- said...

@Nidhi: tata is very good with their customer care service, and so is Maruthi. When compared to swift, fabia is over priced and dont really offer any additional plus points, and couple it with the shoddy attitude of the company towards the customers, it makes us really wonder why any one want to spent premium amount and buy sleepless nights.

Congratz on the decision to stick with Swift, and happy that you find the threads useful. Please digg the article, we need to spread the word.

иidhi S said...

@ xh

yeah exactly.

sure will do. :)

Praveen said...

I dont have plans of buying car in near future, but I guess this might be useful for some of my friends

Preetilata【ツ】 said...

thnks for the eyes opening post anoop.

Pretty Me!! said...

sad !!! thanks for this :)

~ ॐ ~ said...

I would kind of stay away from being judgmental about one or maybe a few incidents which have gone terribly wrong in the past bro...

SKODA as a company does make excellent cars and there is really comparison between the build quality of hits vehicles and others... Having said that I think taking the matter towards resolution and making sure that the defaulters are brought to justice is the right thing to do, and I hope this guy gets what he truly deserves...

People have had shitty experience with FIAT, though I bought it during the times when almost everyone used to say that the After Sales Service sucks and you cannot really make a good decision ! when you buy a FIAT... but guess what while a lot of these claims are true, I have had not a single day of trouble with the car or the dealership I got the car from... They even serviced my car when they had a closed workshop because of some Puja... Had to wait for a while for a few parts when something went wrong, but the guys at the dealership did try to keep my patience in place...

I guess its mostly the dealer fault that brings us to form an opinion, and in this SKODA case, the dealer has really fkked up... I hope he has to pay a huge compensation for what pain Harish had to go through...

--xh-- said...

@praveen,preeti,Pratsie: :) my pleasure

@prasanth: bhai, i will never post this in my blog, had it been one or two incidents. Just go through that forum and you can see lot more complaints. I can provide you links to newspaper articles and other internet forums where lot more people have shared the same opinion. I personally know people who have got a first hand taste of this from Skoda service centers. I am no way saying skoda cars are bad or badly built - I am saying their A.S.S is one of teh worst.

About Fiat, we had one of the first Unos and it was a wonderful car. We did face some issues with the service, but it was nothing compared to what Skoda is doing.

When faced with a problem, insted of solving it, Skoda is trying to fight against it and is trying to trample the customers.
Please go through the threads bro, there are lots and lots of customers there, and you can clearly see it is not one or two incidents. (you can see firsthand account from a customer who Skoda dealership tried to cheat by registering a car in his name by forging his signature - he got clear when he involved Bangalore police)

Ria said...

Thankfully i dont hav plans of buying a car anytime soon!!but i will warn my friends nevertheless!!

Meghna said...

skoda has always been a luxury

but this was shocking!

how r the wedding preps?

Manasa said...

Even I admire Skoda... Sad to know this :(

Did u read my previous comment abt head phones? did u buy one?

~ ॐ ~ said...

My bad bro... should have read enough !!!

points taken :) but i still like the company and its cars a lot (not that i was planning to buy one) but i really like them :)

k.ø.c.h.ü said...

this is 2 officially announce dat nithin jayan is bak in town...bware

Pointblank said...

I don't drive, so it doesn't make much difference ;)

Gazal said...

hey
maybe you could direct this info to the skoda people.Sometimes they need a real feedback.

am a hyundai and honda CRV fan.

Preeti Shenoy said...

I too was a big fan of Skoda--but now after reading this post(and the threads) I am thinking thrice!
Thanks for posting
Cheers
preeti